Presence-Based, Real-Time, Multi-Resource Communications
Rising complexity of doing business in a global economy is an issue that has to be adressed from a communications perspective.
Siemens does this with a new multimodal communications application called OpenScape. OpenScape is an open, presence-aware, real-time communications software suite designed to quickly and easily synchronize people and information to facilitate action or decision-making.
OpenScape is the solution if you run your business not from a single location or if you have technicians or sales force on the road. With OpenScape you can create phone conferences. You do not have to dial in, OpenScape rings you!
Your customer wants to reach you, but all he has is the number of your office, wouldnt it be nice if a application forwards this call to the number where you really can be reached?
During the next couple of weeks I will get OpenScape setup in a test environment based on Microsoft LCS 2005 and tell you if it really does its job and if it is easy to use and maintain.
Siemens Open Communications for Open Minded!